Privacy Policy
Effective November 1, 2019
Alloy Home (“Us,” “we,” “our”) is a retailer of connected devices for use in a household setting. We value your privacy, and in this Privacy Policy (“Policy”) we describe how we handle your information.
By visiting the Site, you agree that your information will be handled as described in this Policy. Your use of our Site and any dispute over privacy is subject to this Policy and our Terms of Service .
- Information We Collect About You
- How We Use Your Information
- How We Share Your Information
- Our Use of Cookies and Other Tracking Mechanisms
- Third-Party Links
- Security of My Personal Information
- Children under 13
- Contact Us
- Changes to this Privacy Policy
1. Information We Collect About You
Information We Collect Directly From You. When you fill out the “Questions? Contact Us” section on our site, we require your first and last name, as well as your email. We also collect any information you provide to us in the “Message” text box.
Information We Collect Automatically. We may automatically collect information about your use of our Site or Services through cookies, web beacons, and other technologies, including technologies designed for mobile apps. We may combine this information with other information that we have collected about you, including, where applicable, your user name, name, and other personal information Please see the section “Cookies and Other Tracking Mechanisms” below for more information.
2. How We Use Your Information
We use your information, including your personal information, for the following purposes:
- Providing and Improving our Services: To provide our services to you, to communicate with you about your use of our services, to respond to your inquiries, to fulfill your orders, and for other customer service purposes.
- Tailoring Content: To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experience while using the Site.
- Marketing and Communications: For marketing and promotional purposes. For example, we may use your information, such as your email address, to send you news and newsletters, special offers, promotions, or to otherwise contact you about products or information we think may interest you. We also may use the information that we learn about you to assist us in advertising our Services on third party websites.
- Research and Analytics: To better understand how you access and use our Site, both on an aggregated and individualized basis, in order to improve our Site and respond to your desires and preferences, and for other research and analytical purposes.
- Protecting Rights and Interests: To protect the safety, rights, property, or security of Alloy Home, the Site, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity that Alloy Home, in its sole discretion, may consider to be, or pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; to conduct audits; and to enforce this Privacy Policy and our Terms & Conditions.
- Legal Compliance: To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.
How We Share Your Information
Our Use of Cookies and Other Tracking Mechanisms
Third-Party Links
Our Site and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.
Security of My Personal Information
We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security.
Access To My Personal Information
You may modify personal information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site or App for a period of time.
Children Under 13
Our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information from our systems.
Contact Us
If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at (844) 479-1555.
Changes to this Policy
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy as needed basis. If we make any changes to this Policy that materially affect our practices with regard to the information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site, or notifying you directly.